Privacy Policy

1. Introduction

Welcome to PayState! We are committed to protecting your privacy. This Privacy Policy outlines how Norenor Technologies Inc., located at 7250 Keele St, Second floor, Vaughan ON, L4K 1Z8, collects, uses, stores, and safeguards your personal data when you use our website, mobile applications, and services. For any questions, please contact us at [email protected].

2. Information We Collect

We collect various types of data to enhance your experience and ensure secure transactions:

• Personal Information: Name, email address, phone number, and billing details when you sign up or use our services.
• Payment Information: Payment method details (e.g., credit card, PayPal, cryptocurrency), which are securely processed by third-party payment providers.
• Usage Data: Information on how you interact with our website and mobile applications, including pages visited, features accessed, and payment history.
• Device Information: Device type, operating system, IP address, and browser details for security and optimization.
• Location Data: With your consent, we may collect precise geolocation data to provide location-based services. You can manage your location preferences through your device settings.

3. How We Use Your Information

We use your information to:

• Provide and improve our services, including bill payments and provider switching.
• Process transactions and send confirmations.
• Enhance security, detect fraud, and prevent unauthorized access.
• Send service updates, promotions, and relevant notifications (you can opt out anytime).
• Comply with legal obligations and regulatory requirements.

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers: Third-party providers, such as Brevo for email subscriptions and Cloudflare for website hosting and analytics, who process data on our behalf. We ensure these providers comply with PIPEDA standards.
• Legal Authorities: If required by law or to enforce our policies.

5. Data Security

We implement industry-standard security measures, including encryption and multi-factor authentication, to protect your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights & Choices

Under PIPEDA, you have the right to:

• Access and review your personal data.
• Request corrections to your information.
• Withdraw consent for data processing, subject to legal or contractual restrictions.
• Opt out of promotional communications.
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and mobile applications. You can control the use of cookies through your browser settings. For mobile applications, you can manage tracking preferences through your device settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or practices, please contact us at [email protected] or by mail at Norenor Technologies Inc., 7250 Keele St, Second floor, Vaughan ON, L4K 1Z8.